How do I start a Remote Support session with ActivTrades LogMeIn Rescue?
- Contact our support team and let us know what we can assist you with.
- An operator will invite you to Rescue to solve a problem directly on your PC.
- When prompted by the operator, click on the following link to download the application or accept the invitation in the chat:
https://secure.logmeinrescue.com/Customer/Download.aspx?ChannelName=Channel+01&CompanyID=2648440
4. Check the downloaded files in your browser and execute it:
5. Accept the disclaimer and click OK.
6. Once done, wait for the operator to activate the session. Before the session can start you need to accept the disclaimer.