LogMeInRescue Remote Support | ActivTrades

How do I start a Remote Support session with ActivTrades LogMeIn Rescue?

  1. Contact our support team and let us know what we can assist you with.
  2. An operator will invite you to Rescue to solve a problem directly on your PC.
  3. When prompted by the operator, click on the following link to download the application or accept the invitation in the chat:
    https://secure.logmeinrescue.com/Customer/Download.aspx?ChannelName=Channel+01&CompanyID=2648440

4. Check the downloaded files in your browser and execute it:

support-logmein

5. Accept the disclaimer and click OK.

 

6.  Once done, wait for the operator to activate the session. Before the session can start you need to accept the disclaimer.