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ActivTrades uses cookies to ensure that we give you the best experience on our website. If you continue to use this website, we’ll assume that you are happy to receive all cookies on the ActivTrades website. However, if you would like to, you can change your cookie settings at any time.

Cookies from ActivTrades

Cookies are used to make websites work more effectively; we use cookies to enhance your visiting experience (for example ensuring the website uses the language you have selected), to maintain your login to our client areas and to help us ensure the content is relevant.

The table below explains the cookies we use and how they support the website’s functionality. These cookies are known as First-Party cookies as they are set with the domain of our website.

COOKIE NAME(S) PURPOSE
ASP.NET_SESSIONID
SETTINGS		 WE USE THESE COOKIES TO ENSURE THE WEBSITE CONTENT IS PERSONALISED TO YOUR PREFERENCES, FOR EXAMPLE THAT THE CORRECT LANGUAGE IS DISPLAYED.
.ASPXAUTH THIS COOKIE IS USED BY OUR SOFTWARE FRAMEWORK TO MAINTAIN YOUR LOGIN TO AREAS OF THE WEBSITE WHICH REQUIRE A LOGIN.
OA_DEF WE USE THIS COOKIE TO CONFIRM YOUR PREFERRED LANGUAGE AND IDENTIFY IS YOU ARE VISITING US FROM A BUSINESS PARTNER’S WEBSITE.
__REQUESTVERIFICATIONTOKEN_LW__ THIS COOKIE ENABLES US TO PREVENT FORGED FORM SUBMISSIONS USING AN ANTI-FORGERY TOKEN, HELD WITHIN THE COOKIE DATA.
SECURECLIENTAREA WE USE THIS COOKIE TO IDENTIFY WHEN YOU HAVE LOGGED INTO OUR CLIENT AREA AND TO SUPPORT OPERATIONS CARRIED OUT BY LOGGED IN USERS.
_BCVM_VID
_BCVM_VRID
BC_PV_END		 THESE COOKIES ARE USED TO SUPPORT OUR LIVE CHAT SERVICES, PROVIDED BY OUR THIRD-PARTY SUPPLIER BOLDCHAT.
__UTMA
__UTMB
__UTMC
__UTMZ		 WE USE THESE COOKIES TO ENABLE US TO MONITOR AND MEASURE OUR WEBSITES PERFORMANCE AND VISITOR EXPERIENCE, VIA ANALYTICAL SOFTWARE PROVIDED BY THE THIRD-PARTY GOOGLE ANALYTICS.

 

Cookies from our suppliers

We use third party suppliers to provide a range of services on our web site (such as embedded video content) and to support our advertising campaigns.

We use Google Doubleclick to deliver advertising on search engines and third-party websites and have no direct control over the cookies set by the supplier. You can read about Google’s advertising cookies here.

We also use Google’s Analytics software to monitor the performance of our web site and to measure traffic levels and visitor experience, to ensure our website provides the best possible service to its visitors. You can read about Google Analytics cookies here.

To provide video content to our website visitors we use both Adobe Connect and YouTube. Both these services use cookies, which we have no direct control over. You can read about YouTube’s cookies here and Adobe’s use of cookies here.

Our online chat and call services are provided by Boldchat and Skype, both of which use cookies which we have no direct control over. More information on Boldchat’s use of cookies is available here. You can read more about Skype’s cookies here.

The table below outlines the cookies used by our suppliers at the time of writing.

PROVIDER DOMAIN(S) COOKIE(S) PURPOSE
ADOBE .ADOBECONNECT.COM BREEZESESSION WE USE ADOBE CONNECT TO PROVIDE ARCHIVED VIDEO CONTENT TO OUR WEBSITE’S VISITORS.
BOLDCHAT .BOLDCHAT.COM BC-VISIT-ID
BC-VISITOR-ID		 WE USE BOLDCHAT TO PROVIDE A LIVE CHAT SERVICE TO WEB SITE VISITORS.
GOOGLE .GOOGLE.COM
APIS.GOOGLE.COM		 APISID
HSID
NID
PREF
REMEMBERME
SAPISID
SID
SS
SSID
URLS		 WE USE GOOGLE’S SERVICES FOR THE ANALYSIS OF OUR WEBSITE USAGE AND TO PROVIDE ADVERTISING ON SEARCH ENGINES AND THIRD-PARTY WEBSITES.
GOOGLE DOUBLECLICK .GOOGLEADS.G.DOUBLECLICK.NET __AR_V4 WE USE GOOGLE DOUBLECLICK’S SERVICES TO PROVIDE ADVERTISING ON SEARCH ENGINES ARE THIRD-PARTY WEBSITES.
SKYPE .SKYPE.COM __UTMA
__UTMZ
GPV_P23
MBOX
S_NR
S_SV_122_P1
S_VI
SC
SKYPE_S_VI
VISITORID		 WE USE SKYPE’S SERVICES TO DETECT IF A WEBSITE VISITOR HAS SKYPE AVAILABLE SO WE CAN PROVIDE ACCESS TO OUR CLIENT SERVICES VIA SKYPE COMMUNICATIONS.
YOUTUBE .YOUTUBE.COM
WWW.YOUTUBE.COM		 __AR_V4
__UTMA
__UTMZ
DEMOGRAPHICS
HSID
LOGIN_INFO
PREF
SID
VISITOR_INFO1_LIVE		 WE USE YOUTUBE TO EMBED VIDEO CONTENT ON OUR WEBSITE FOR VIEWING BY VISITORS.
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CLIENT PROTECTION

ActivTrades PLC is authorised and regulated by the Financial Conduct Authority (FRN 434413) and is a member of the Financial Services Compensation Scheme. Under Financial Conduct Authority regulation

ActivTrades PLC fully implements:

Enhanced Segregation of Client MoneyTreating Customers Fairly (TCF)ICAAP

ActivTrades PLC holds all client funds in segregated bank accounts. All client funds are subject to the Client Money Rules of the FCA. Further to these safeguards, clients of ActivTrades PLC are also protected under the Financial Services Compensation Scheme up to a maximum value of £50,000. In addition, ActivTrades PLC offers an insurance policy individually covering its clients’ funds above the threshold provided by the Financial Services Compensation Scheme (FSCS) up to £1,000,000. Read more .

At ActivTrades PLC, we aim to always treat all our customers fairly. Our customers will be provided with clear information about our products and service and kept appropriately informed before, during and after the point of sale. We will ensure our level of product and service performance will meet the expectations of our clients as far as reasonably possible. We will also ensure that there is no barrier for customers to express their requests, concerns and complaints and we will endeavour to be responsive to them. To view our complaint handling procedure follow this link

ActivTrades PLC has a robust and regularly reviewed Internal Capital Adequacy Assessment Process (ICAAP). Our regulator, The Financial Conduct Authority, has strongly endorsed the recommendations of the Basel II accord. This includes the strictly maintained minimum capital requirement of 8% for any net foreign exchange exposure. Historically, ActivTrades PLC has maintained capital and reserves at a level far greater than has been prescribed by our regulator. The Company regards this as the key measure of our security.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Limited Risk Accounts are compulsory for clients residing in France and provide added protection when placing CFD transactions. The protection ensures your risk of loss does not exceed the initial amount invested, meaning loss is limited solely to the margin required to open a position.

Android is a trademark of Google Inc. Windows Mobile is a trademark of Microsoft Corporation in the United States and other countries. iPhone, iPad and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Mastercard is a registered trademark, and the circle’s design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)

The ActivTrades Excess of FSCS Insurance is subject to the Terms and Conditions of the policy wording, eligibility to the Financial Services Compensation Scheme depends on the nature and status of the claim. Tax law is subject to change or may differ if you pay tax in a jurisdiction other than the UK.

ActivTrades PLC is authorised and regulated by the Financial Conduct Authority, registration number 434413. ActivTrades PLC is a company registered in England & Wales, registration number 05367727.

ActivTrades Corp is authorised and regulated by The Securities Commission of the Bahamas. ActivTrades Corp is an international business company registered in the Commonwealth of the Bahamas, registration number 199667 B.

AUDITED BY PRICEWATERHOUSECOOPERS LLP

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englishdesk@activtrades.com

 

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1 Thomas More Square,
London, E1W 1YN

 

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.